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Communication Policy

Communication Policy

Make sure you answer each buyer who contacts you.

– Please respond as quickly as you can to each buyer who sends you a message.

– When receiving an order, we recommend communicating with your buyer to acknowledge you understand their needs.

– Answer politely and in a respectful manner.

 

Communicate in the languages you defined when setting up your seller profile.

 

Keep all communications within the Agrocentric platform. This is the only way Agrocentric can protect you and your rights.

 

Do not provide your personal information, such as your email, or use any other communication tools.

 

Agrocentric won’t tolerate abusive behavior, such as bullying or harassing other members.

 

Agrocentric encourages you to provide your buyers with “custom offers”, when they require a different service to cater to their specific needs.

 

Do not attempt any credit card fraud, launder money, attempt to drive traffic to other sites or market unrelated products, abuse our referrals system, or make false claims against other members of the community.

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